Returns & Exchanges

ICE District Authentics is committed to providing fans with the highest quality gear; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. Please note that game-worn jerseys, custom apparel, and final sale items are not eligible for return or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is in unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned gear, a refund will be issued to your original payment method within 7-10 business days.